Communications

Are you managing multiple mailing lists? Do you worry about compliance to GDPR for sending bulk emails or inconsistent branding due to lack of organised documentation?

The Communications Module can help.

All Lamplight systems come with some communications capability. The Communications Module adds more functions and a tab in every profile that keeps a log of the communications.

Key features:  

  • Log all communications created in Lamplight and emails received in the profiles of the recipients. 
  • Send mail-merged, non-mail-merged letters, and mailing labels from any list, work record or profile. 
  • Use templates to set up standard, mail-merged communications. 
  • Buy SMS credits from 24x to send text messages directly from Lamplight.  
  • Use Lamplight lists to create Mailchimp mailing lists.

The Communications Module may be beneficial to your system if you want to: 

  • Save time and money sending bulk mailouts via MailChimp 
  • Schedule appointment reminders in advance of your meeting 
  • Record communications with a client using letters, email or text messages 
  • Capture a complete history of your client communication  
  • Send a certificate to all those attending your training course  

Already a Lamplight user? 

To enable the module, go to system admin (you must be a system administrator) > change modules and tick the Communications Module box to turn it on in your system.

To set up the module you will need to create templates and adjust other settings. Steps and guidance can be found in the Hub 

Read more about communications on our Communications Module page.

You can also read on how to link the module with MailChimp and how to use SMS. We partner with 24x.com to send sms – check with them for pricing.

Need us to send your email? 

You can set up Lamplight to send email via your own email servers… but often security restrictions in Office 365 or GMail don’t allow this.

If you need to send emails from Lamplight, an add-on Email Module allows you to send emails through a dedicated domain that we manage on your behalf.

This add-on module costs an extra £5 / month in addition to the Communications module.

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