Dozens of charities use Lamplight to manage their work with young children and families, often facing very complex situations.
Working with these families requires quick access to data on all family members. You may need to assess and flag risks, and you want to understand how your work with one family member affects the rest of the family.
With our customisable relationship links, you can connect profiles with any named relationships, ensuring you always have a complete view of the family.
Fully customise the data you store, including demographics, medical needs, support requirements, schools, social workers, and more.
Keep track of complex family connections
Track and report on custom outcomes
Casework options keep your goals clear, and your work organised
An organisation wanted to start a new project in time for the start of term, but didn’t have the right setup for to be able to capture all the data they need. They were already using Lamplight, but needed it to adapt to their newly funded service in time for the start of a new term.
With system administration training and a discussion with our team to understand their needs, they were able to build confidence and increase their Lamplight knowledge to be able to adjust the system themselves. They were able to quickly update the right parts of the system to meet their needs.
They can now capture the data they need for the new helpline service as soon as it launches, can support the people who need it most, and will be able to report back to their funders to show the impact they have made.
Hear from charities who transformed their operations with our tailored CRM.
Lamplight is part of the family…it’s the first thing we go to at the start of each day… it’s a massive part of our operations , it’s a good point of reference, the reporting is great and past details can support with new cases coming on board.
- Justice First
As per our meeting today I just wanted to say that I like talking to you as you are a human organisation and treat people with respect and patience.
- New Hope Women’s Accommodation
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