Express system
For small organisations who can use an out-of-the-box system.
Who is it for?
Express systems are pre-built solutions designed with sector insight – ideal for newer or smaller organisations with a few end users and no need for Lamplight modules.
This package is perfect if you’re moving from paper or Excel files and implementing your first structured system. You have a small set of services and need easy data access for all users.
We offer a menu of “standardised” systems for different types of organisation, which we can then tweak slightly to fit your needs.
After some initial guidance, you’ll feel confident learning the system through our training videos.
If your requirements are more complex, take a look at our Torch package.
How it works.
You are supported by our experts every step of the way.
1. We listen.
2. We share.
3. We review and you go live!
You provide us with an overview of your organisation using our easy-to-use guide. We personalise the system for you, ready to share it with you
We share your new system with you on an introductory call. You’ll then have access to a structured training plan that guides you through the system over the first month.
After a month of learning, we’ll meet again to review progress and reflect on anything further. You can ask any questions you have, that will help you with your system and rolling it out to your team. Your dedicated Lamplight team member will remain your key point of contact over the next few months to make sure everything is running smoothly, and there’s plenty of on-going support after that.
What's it like working with Lamplight?
Hear from Tanya Costantino, Business Support and Development Manager at youth charity Service Six, about their experience working with Lamplight.
Clare gave us time to go away and work out how the system worked for us, and was really supportive and helpful when we returned for a follow up call to ask questions and perfect our system for us.
– Primary Wellbeing
What's included?
A dedicated Lamplight Implementer
Your Implementer will be your main point of contact. An expert in Lamplight and in charities, they’ll guide you through the first few weeks as you find your way around Lamplight and understand how it can work for you.
Introductory and Review calls
We’ll schedule online team calls with you to introduce you to the system, answer any questions you have, and tweak the system if needed.
Fast setup and configuration of your system
We’ll setup a fresh Lamplight for you, based on the type of work that you do. Over nearly 20 years we’ve worked with hundreds of charities and we’ve distilled that into some standard systems for different sectors. This means that you get all the benefits of our experience and good practice from across the sector – fast!
Additional training When You’re Ready
We run regular training sessions online covering different aspects of Lamplight. These are extremely affordable, so when you’re ready to take your next steps with Lamplight, we’re there. We’ll also check in with you each year to see how you’re getting on and whether there’s any more we can do to help you thrive.`
Personalised Support
There are hundreds of pages of fully searchable help pages built in to your system, and hours of free videos, to help you develop your skills using Lamplight. But sometimes you need to ask someone. Support Packs provide you with up to 2 hours of personalised support, and you can use this time whenever you need it to ask a Lamplight expert your questions in the Hub.
"What is our investment?"
You will need to spend a couple of hours a week at the outset for the calls and your learning.
There’s no up-front financial investment needed for the Express packages, and your monthly hosting is just £35 / month + VAT.
Questions & Answers
What modules can I add with this package?
You won’t be able to add modules with Express systems. If you do require modules then that’s a sign that your requirements will be too complex to be able to be setup with the Express package.
If you do need to add modules take a look at our Torch package.
What about multi-project systems?
A ‘Project’ in Lamplight is a separate section of your database. It has it’s own settings and data, and someone with access to one project may not have access to others. They are useful if you have some highly sensitive services (e.g. counselling) and others that are not so. They can also be useful if you have multiple sites and need to keep things separate.
Because of the complexity involved we’re not able to set up multi-project systems with this package: take a look at our Spotlight package.
What about our existing data?
We can bring that across for you. We’ll look at what you have and what type of data it is, and give you a quote to import it into Lamplight. The amount can vary tremendously, from a few hundred pounds to several thousand.
To reduce the cost, we’d strongly recommend that you carry out some pre-migration cleaning up. Remove data tables, columns and rows that you no longer need – as a general rule, the more columns there are, the longer it takes and the more it will cost. And we can’t really do data cleaning for you, so you may want to make a start on that.
It is possible to import simple profile information into your system from a csv yourself, if you want to.
How does training work?
We run a range of training courses throughout the year which anyone in your team can attend. There’s also many hours of free training videos in the hub, a regular free “new starters” webinar for new staff, and a comprehensive manual.
How does the setup process work?
The setup process is in three stages: hearing from the experts (you); customising your system; and then going live.
First you’ll complete a short set up document to tell use a bit more detail about your work and any outcomes that you need to record. We’ll configure your system prior to your introductory call.
On the introductory call we’ll introduce you to the system, show you how to login and find your way around. We’ll also register you on the first training module.
Over the next few weeks you’ll be able to experiment with your new system while working through the introductory training course.
On our review call we’ll answer any queries you have, and make any tweaks to the system you need. And then you’re good to go!
What other packages are available?
We have a range of packages to suit difference size organisations, or those with more complex requirements. See the options on our pricing page.
Ready to tailor your perfect system?
Have a friendly, no-obligation chat with a real person to get all your questions answered.
