You work with people with highly complex needs, in ever-changing, often chaotic, situations. They might move or change their contact details frequently.
Lamplight enables your team to keep everyone up to date. Different team members might be in touch with services users at different points in the day or night, or one month to the next, so using our online platform they can update information on the go, letting the rest of the team know the next time they look at that person’s profile.
You can also record contact information from other local services, including GPs and solicitors, which lets your team see all the contact points for one service user really clearly and easily.
Access up to date information on the go
Customised profile data
Easy reporting on activities and outcomes
Hear from charities who transformed their operations with our tailored CRM.
Thank goodness we have reports at the click of a few buttons. Significantly reduced human error. No idea how we would have survived without it.
- Improving Lives
Lamplight quickly understood our needs and set up a system that should help to monitor, track trends and help shape our service. Our team has been using the Lamplight Database Systems Limited database for over a year. It is great to hear how pleased they are with it! We are currently learning how to extract data from the system. It gives us far more stats than we have ever been able to collect in the past. We are working with the Lamplight team to adjust the database to fit our needs. The support received for this is excellent
- Newark Emmaus Trust
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