A system to help charities simplify, streamline & shine
Track, manage, and grow your charity’s impact with ease.
Unlimited profile data
Add profiles for anyone you work with – service users, staff, volunteers, funders, and partners. Built-in duplicate checking keeps data tidy.
Customise fields by profile type, so you only log relevant data. Hide unnecessary fields to maintain a clean system.
No limits on profiles or fields – with no extra charges.
View all case notes for each person in one place.
Outcome tracking
Use any outcome measure – we can add open source or licensed options. We’re experienced with a range of outcomes, including Core 10, Core 34, PHQ6, GAD7, and WEMWBS.
Licensed outcomes like Triangle Outcome Stars and MyCAW are also available.
We can customise any outcome measures, whether they involve scores, numbers, yes/no questions, or emoji scales.
If your outcomes aren’t listed, let us know – we can usually add them.
Personal and team diaries
Stay up to date with your appointments and see a weekly overview of your service activities. Use filters to customise your diary view. Link your Lamplight diary to Outlook, Gmail, or other calendars to access appointments anywhere.
Manage tasks for you and your team, linked directly to your service users and activities.
Group and one-to-one session recording
One-to-one counselling, group support sessions, open drop-ins or wider forums can all be logged into your system.
Update the register manually within the system, or with a simple copy-and-paste plugin on your website, let people book themselves online or use QR codes to log attendance on any device.
Referral tracking
Track incoming, outgoing, and internal referrals.
Clients or partner agencies can refer via your website, with data automatically added to your system – more secure than email, more accurate than paper, and saving your team time. You can manage referrals directly within the system. Report on referral volumes and link them to case records to see the whole picture.
Our customers save hours every week just from this feature.
Easy, clear reporting
Create reports on any record type in the Core system, with additional reports available through optional modules.
Break down reports by ward, borough, service, or demographic information – or anything else you record in your system.
Built-in graphics include comparisons of average starting and ending points for outcome measures, plus infographics and scatter plots.
Download reports anytime and easily export to Excel for creating further charts or analysis.
You’re in control
Comprehensive system admin lets you adjust all settings yourself—no need to pay suppliers to add reports or fields. Set your colour scheme, customise terminology, and highlight key information for quick access.
Grows with you
Lamplight’s modular system adapts to your needs. Add features like enhanced auditing or a Safeguarding dashboard as required. Start with the modules you need, then add or remove them as your organisation evolves.
Ready to tailor your perfect system?
Have a friendly, no-obligation chat with a real person to get all your questions answered.
